Shipping Information
Shipping Information for mimiluxes
At mimiluxes, we are thrilled to offer FREE shipping on all orders!
Order Processing Times
Please allow 1-3 business days for us to process and dispatch your order after it’s placed. An order is considered dispatched once it’s handed over to our shipping carrier and is on its way to you. During peak seasons and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
The estimated delivery time refers to the transit time after your order has been dispatched. This timeframe varies based on your location. Here are the estimated delivery times by country:
🌎 United States: 5-14 business days
🌍 Europe: 5-18 business days
Please be aware that during peak times and holidays, shipping carriers may experience delays that are beyond our control. For international orders, unexpected customs delays may also occur, potentially extending delivery times.
Order Changes and Accurate Shipping Details
It is your responsibility to ensure that your shipping information is accurate and complete at checkout. Incomplete or incorrect details may lead to delayed processing or order cancellation. If we detect any issues with your address, our customer support team will email you within 3 business days for verification. If we don’t receive a response within that timeframe, we reserve the right to cancel your order.
If you notice an error in your shipping details, please email us at mimiluxes.support@gmail.com within 24 hours of placing your order. While we will do our best to accommodate changes, we cannot guarantee updates after this period.
Delayed Delivery
At mimiluxes, we understand the importance of timely delivery and work hard to ship all orders promptly. However, delays can occur due to factors outside our control, such as severe weather or transit disruptions. In such cases, we will coordinate with the courier to ensure your package is delivered as quickly as possible.
Additionally, unforeseen circumstances like product availability, address verification issues, or payment processing delays may impact your order. We will notify you immediately if any issues arise.
Please note that mimiluxes is not liable for delivery delays caused by external factors, and we cannot guarantee exact delivery dates. However, we’ll keep you updated on your order status and assist you in resolving any issues.
Lost or Stolen Packages
We understand how frustrating it can be if your package goes missing. Once we hand over the package to our courier, it is out of our control. If your package is lost or stolen, please contact us at mimiluxes.support@gmail.com, and we will assist you.
We recommend contacting the courier directly to file a claim, as most companies have a specific process for lost or stolen packages. We will follow up with the courier on your behalf to provide updates.
Please note that mimiluxes is not responsible for lost or stolen packages during transit, which falls outside our refund policy. However, we will do everything possible to assist you. If your package cannot be located, we may offer a replacement depending on the situation.
In some cases, the courier may find the package and deliver it. If it is not found, we recommend filing a police report.
Shipping Policy Changes
mimiluxes reserves the right to modify or update this Shipping Policy at any time without prior notice. It is your responsibility to review the latest version before making a purchase.
By purchasing and using mimiluxes products, you accept this Shipping Policy and any future modifications. We encourage you to periodically review this policy for updates. If you have any questions or concerns, please don’t hesitate to contact us!